Support

Questions, bug reports or ideas for First Feather? Get in touch — every message is read.

To help sort out a problem quickly, please include your iPhone model, your iOS version and what you were doing when it happened.

Common questions

My sightings aren't syncing between my devices

First Feather syncs through your own iCloud. Check that each device is signed in to the same Apple Account and that iCloud is turned on for First Feather in the Settings app. Sync can take a few minutes, especially for photos and sound recordings.

How do I restore my purchases?

Open First Feather, go to Settings → Advertising and tap Restore Purchases. This restores Remove Ads and any colour themes you've bought, as long as you're signed in with the same Apple Account you used to buy them.

How do I change my ad privacy choices?

If you're in a region where ad consent is required, such as the European Economic Area, the United Kingdom or Switzerland, go to Settings → Advertising → Privacy Choices. Buying Remove Ads turns off advertising completely.

How do I export my sightings to eBird?

Go to Settings → Export and tap Export to eBird. First Feather creates an eBird-format CSV file that you can import at ebird.org. By default, only sightings you haven't exported before are included.

Why doesn't every species have a photo?

Field guide photos come from openly licensed sources such as iNaturalist. Some rarer species don't have a suitable photo yet. If you photograph one, consider sharing it on iNaturalist to help other birders.

How do I delete my data?

Your journal lives on your device and, if iCloud is on, in your private iCloud. Deleting the app removes the data on that device. To remove the iCloud copy, manage your storage in your device's iCloud settings or at iCloud.com. See the Privacy Policy for details.